Return Policy

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Hair & Skin Quality

\ Full Body Red Light Mat](/content/products/full-body-red-light-mat/index.html) \ Red Light Hat](/content/products/red-light-hat/index.html) \ Red Light Face Mask](/content/products/red-light-face-mask/index.html) \ Light-Activated Glow Serum](/content/products/light-activated-glow-serum/index.html) \ Red Light Neck Enhancer](/content/products/red-light-neck-enhancer/index.html) \ Daily Dose Ritual](/content/products/daily-dose-ritual/index.html) \ Daily Body Oil](/content/products/daily-body-oil/index.html)

Longevity & Quality Of Life

\ Infrared Sauna Blanket](/content/products/infrared-sauna-blanket/index.html) \ Sauna Blanket Starter Kit](/content/products/sauna-blanket-starter-kit/index.html) \ Full Spectrum Infrared Sauna](/content/products/full-spectrum-infrared-sauna/index.html) \ Full Body Red Light Mat](/content/products/full-body-red-light-mat/index.html) \ Serotonin Soak Salt](/content/products/serotonin-soak-salt/index.html) \ Supercharge Copper Body Brush](/content/products/supercharge-copper-body-brush/index.html)

Workout, Sculpt & Recovery

\ Full Spectrum Infrared Sauna](/content/products/full-spectrum-infrared-sauna/index.html) \ Infrared Sauna Blanket](/content/products/infrared-sauna-blanket/index.html) \ Microcurrent Body Sculptor Ritual Set](/content/products/microcurrent-body-sculpt/index.html) \ Recover & Sculpt Kit](/content/products/recover-and-sculpt/index.html) \ Infrared PEMF Pro Mat](/content/products/infrared-pemf-mat-pro/index.html) \ Full Body Red Light Mat](/content/products/full-body-red-light-mat/index.html) \ PEMF Pro Mat Starter Kit](/content/products/pemf-pro-mat-starter-kit/index.html) \ Sauna Blanket Starter Kit](/content/products/sauna-blanket-starter-kit/index.html)

Mood & Emotional Health

\ Full Spectrum Infrared Sauna](/content/products/full-spectrum-infrared-sauna/index.html) \ Red Light Face Mask](/content/products/red-light-face-mask/index.html) \ Full Body Red Light Mat](/content/products/full-body-red-light-mat/index.html) \ PEMF Pro Mat Starter Kit](/content/products/pemf-pro-mat-starter-kit/index.html) \ Red Light Skin Starter Kit](/content/products/red-light-skin-starter-kit/index.html) \ Supercharge Copper Body Brush](/content/products/supercharge-copper-body-brush/index.html) \ PEMF Go Mat Starter Kit](/content/products/pemf-go-mat-starter-kit/index.html)

Relaxation & Sleep

\ Infrared PEMF Pro Mat](/content/products/infrared-pemf-mat-pro/index.html) \ Full Body Red Light Mat](/content/products/full-body-red-light-mat/index.html) \ Serotonin Soak Salt](/content/products/serotonin-soak-salt/index.html) \ Infrared PEMF Go Mat](/content/products/infrared-pemf-mat-go/index.html) \ PEMF Go Mat Starter Kit](/content/products/pemf-go-mat-starter-kit/index.html) \ Sauna Blanket Starter Kit](/content/products/sauna-blanket-starter-kit/index.html) \ Daily Body Oil](/content/products/daily-body-oil/index.html)

Detox & Lymphatic Flow

\ Full Spectrum Infrared Sauna](/content/products/full-spectrum-infrared-sauna/index.html) \ Sauna Blanket Starter Kit](/content/products/sauna-blanket-starter-kit/index.html) \ Infrared Sauna Blanket](/content/products/infrared-sauna-blanket/index.html) \ Daily Dose Ritual](/content/products/daily-dose-ritual/index.html) \ DailyDOSE Time-Marked Glass Water Bottle](/content/products/daily-dose-water-bottle/index.html)

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\ \ The High Life Blog](/content/blogs/the-high-life-blog/index.html) \ \ DOSE Lab](/content/pages/dose-lab/index.html) \ \ Our Story](/content/pages/about-us/index.html) \ \ Ambassadors](/content/pages/affiliates/index.html) \ — DOSE Lab](/content/pages/dose-lab/index.html) \ — Transparency & Resources](/content/pages/clinical-study/index.html)

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\ \ New Red Light Showerhead Filter\ \ \ Your wellness routine just got steamier](/content/products/red-light-showerhead-filter/index.html) \ \ New Light-Activated Scalp Serum\ \ \ Red light tuned all the way up](/content/products/light-activated-scalp-serum/index.html)

Return Policy

HD Return Policy 2025

All terms and conditions of the HigherDOSE Return Policy apply as follows:

Supplements, Body Care, Cleaner Products: All supplement, body care and cleaner products are final sale.

This includes Detox Drops, High-dration Powder, Transdermal Magnesium Salty Spray, Endorphin Oil, Oxytocin Oil, Light-Activated Glow Serum, and Serotonin Soak Salts.
The HigherDOSE team is happy to address any concerns for damaged or defective products.

Wellness Technology: Infrared Sauna Blankets, Infrared PEMF Mats, Red Light Face Masks, Red Light Neck Enhancers, Red Light Mats, Microcurrent Body Sculptors, and Red Light Hats

If there is any reason you are not satisfied with your technology after use, you have 120-days from date of delivery to return it with a money-back guarantee
The same policy applies to any products purchased in the same transaction as the technology
We will provide you with a prepaid return label
Upon receiving the items back at our facility, your refund will be processed. This can take 3-5 business days.

Full Spectrum Saunas are eligible for return within 30 days of delivery, provided the product remains unopened and in its original packaging. All approved returns are subject to a 30% restocking fee, and customers are responsible for all return shipping costs.

Accessories: Brushes, Bags, Inserts, Covers

We offer a 120-day return policy on all accessories
If opened, only defective products will be accepted for exchange
We will provide you with a prepaid return label
Upon receiving the items back at our facility, your refund will be processed. This can take 3-5 business days.

Amazon Purchases:

For Sales on the Amazon platform, the HigherDOSE brand works hard to ensure that only authentic, high quality products reach consumers in the condition we intend. As such, for all sales on the Amazon platform, the HigherDOSE brand offers a 45 day Satisfaction Guarantee which will NOT be honored without provision of valid proof of purchase directly from the HigherDOSE Amazon storefront.

Restocking Fees

Some items we sell have a restocking fee if returned by a customer
- Blanket Inserts, Mat Covers and Brushes: $15 per item
However, purchases made in the same transaction with an at-home wellness technology product are not subject to restocking fees

Need to Make a Return or Exchange? No problem!

To be eligible for return, please follow the process through our Loop Returns Portal.

Have your order number and shipping zip code handy.
The self service portal will require you to answer a few short questions about your experience with the product. Please note that your answers to these questions will not impact your eligibility to return.
Once completed, you'll be provided with a prepaid return label to send back your items.
Please do not send your purchase back without going through the Returns Portal first, or your return/exchange will not be processed.
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched, torn or missing major contents may be denied a return.

Having Trouble with an Item?

Please contact us here with your order information and thorough details of what you are experiencing with the product. We will assist you with troubleshooting and, if necessary, replace the item entirely. Replacements may be subject to current stock availability.

Updated as of 5/8/2025